Experience

1. Graduate Researcher

Authentic User Experience Lab, UC Santa Cruz , Sept 2023 – June 2025

• Conducted interviews with key stakeholders, including the President of the California Emerging Technology Fund (CETF) and broadband advocates, to identify challenges in broadband data accuracy and community representation.

• Invited by CETF to present initial findings at the Digital Equity Coalition (DEC) meeting, where insights were shared with community organizations and California state elected officials.

• Facilitated co-design workshops with broadband advocates to explore solutions and define new map elements grounded in lived experiences.

• Analyzed data using thematic coding; developed design recommendations for broadband mapping tools to support local advocacy efforts.

2. Teaching Assistant HCI Capstone Course

UC Santa Cruz - Spring 2024 & Spring 2025

• Supported the first-semester research phase of the year-long graduate HCI capstone course, mentoring over 50 students across 14 teams partnered with industry organizations such as NVIDIA, Oracle, IBM, NASA Ames, Volvo Group, Microsoft, Keysight, and Google.

• Guided student teams through UX research methods, including stakeholder interviews, competitive analysis, field studies, and early user testing.

• Provided mentoring on project scoping, research planning, and documentation; monitored progress and advised on effective teamwork and collaboration.

• Played a key role in maintaining healthy team dynamics and resolving interpersonal challenges

3. Multimedia Content Creator (Videography & Photography)

Office of the Vice President for International Affairs, Indiana University, March 2022 – May 2023

• Produced video interviews and event photography to visually communicate the office’s global programs, student services, and partnerships.

• Created multimedia content as part of the central Marketing and Communications team for digital campaigns, websites, and university publications.

• Supported international outreach efforts by developing engaging visual narratives that highlighted student experiences and institutional initiatives.

4. Cinematographer

Vetymology Studios, July 2019 – October 2019

5. Undergraduate Researcher

Authentic User Experience Lab, Indiana University, October 2019 – December2020

• Conducted over 80 analyses and data entries for advanced video prototyping studies.

• Supported HCI design research with data preparation and review.

6. Infantry Fighting Vehicle Operator and Mechanics

Republic of Korea Army, October 2015 – July 2017